Terms and Conditions

Last updated: September 14, 2025

1) Who we are

Batoo (the "Platform" or the "Service") is operated by BATOO S.R.L., registered office at Corso Venezia 54, 20121 Milan (MI), Italy, VAT 14748130961, contact email giorgio@batoo.it ("Batoo", "we", "us").

2) Service scope (listings only, no sales)

Batoo is a listings portal showcasing boat profiles published by users, brokers, or shipyards ("Advertisers").

Batoo is not a party to any sale, and does not handle payments, shipping, or technical/legal checks.

All negotiations take place outside the Platform, directly between prospective buyers and Advertisers.

3) Accounts and access (email and social login)

Certain features require an account via e-mail or third-party providers (e.g., Google, Apple, Facebook).

Using social login authorizes Batoo to receive the minimum data required (name, e-mail, avatar) per the provider's policies.

You must be at least 18 years old and are responsible for safeguarding your credentials.

We may suspend or terminate accounts that violate these Terms or the law.

4) User content and license

"Content" includes text, photos, logos, descriptions, and technical data uploaded or submitted to Batoo.

By uploading Content, you warrant you hold the necessary rights and that it does not violate third-party rights or applicable laws.

You grant Batoo a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use and display the Content to provide and promote the Service.

Removing Content does not prevent temporary persistence of technical/backup copies.

5) Acceptable use (prohibited conduct)

  • Posting false, misleading, or deceptive information (e.g., bait pricing, mismatching photos).
  • Infringing others' rights (IP, privacy, trademarks, trade secrets).
  • Uploading malware, performing large-scale scraping, or using bots to manipulate ranking/metrics.
  • Bypassing security measures or interfering with the Service.
  • Posting illegal, obscene, defamatory, discriminatory content, or promoting unlawful activities.

6) Listing accuracy and Advertiser responsibility

Advertisers are solely responsible for accuracy, completeness, availability, condition, origin, and compliance of listed boats.

Prospective buyers must conduct their own inspections and due diligence before any decision.

Batoo does not guarantee truthfulness nor perform independent verifications.

7) Leads and communications

Contact forms forward your details to the designated Advertiser (and, where needed, to our technical providers).

The Advertiser will handle such data under its own privacy policy. Batoo does not oversee communications between users and Advertisers.

8) Ranking, ordering, and sponsored content

Results may be ordered by relevance, listing completeness, recency, price, location, interactions, or user-selected filters.

Batoo may offer paid sponsored placements or highlights, which will be clearly labeled.

9) AI features and suggestions

The Platform may include AI-generated suggestions (conversational search, ranking, listing enrichment).

Outputs may contain errors or inaccuracies and are provided as informational support, not professional advice.

10) Analytics (Mixpanel), cookies, and privacy

We use Mixpanel and similar tools to collect usage data (events, clicks, page views, device/IP technical info) to measure and improve the Service.

Details on legal bases, retention, user rights, and cookie preferences are set out in our Privacy Policy and Cookie Policy, which form part of these Terms.

You can manage consent via the cookie banner and your browser settings.

11) Batoo IP rights

Software, design, trademarks, logos, text, and databases of the Platform belong to Batoo or its licensors.

You are granted a limited, revocable, non-transferable license to use the Service in compliance with these Terms.

Copying, decompiling, systematically extracting data, or creating derivative works is prohibited unless expressly authorized.

12) Notices and takedown

To report a violation, write to abuse@batoo.it including the listing URL/ID, description, reasons and evidence, and your contact details.

We will promptly assess and may remove or restrict Content in good faith.

13) Disclaimer of warranties

The Service is provided "as is" and "as available."

We do not warrant uninterrupted service, error-free operation, accuracy, or availability of listings/results.

To the extent permitted by law, all express or implied warranties are disclaimed.

14) Limitation of liability

To the maximum extent permitted, Batoo shall not be liable for loss of profits, data, goodwill; indirect, special, incidental, punitive damages; or decisions made based on listings or AI outputs.

Subject to non-waivable consumer rights, Batoo's aggregate liability shall be limited to €100 or, if greater, the amount actually paid to Batoo for paid services in the 12 months preceding the event.

Nothing limits liability for intent or gross negligence where prohibited by law.

15) Indemnification

You agree to indemnify and hold Batoo harmless from claims, damages, costs, and expenses (including legal fees) arising from: uploaded Content, misuse of the Service, or breach of these Terms or third-party rights.

16) Suspension/termination

We may suspend or terminate access in case of violations, security risks, authority requests, or Service discontinuation.

You may close your account at any time via settings or by contacting us.

17) Changes to the Terms

We may update these Terms. Changes take effect upon publication or the stated date; material changes may be announced (e-mail, banner).

Continued use of the Service constitutes acceptance of the updated Terms.

18) Rules for professional Advertisers

Professional Advertisers must comply with applicable laws (mandatory disclosures, consumer rights, price advertising, fair commercial practices).

Batoo may request proof of professional status and limit or remove non-compliant content.

19) Governing law and venue

These Terms are governed by Italian law.

Exclusive jurisdiction shall lie with the Courts of Milan, without prejudice to the consumer's mandatory forum where applicable.

20) Miscellaneous

  • Assignment: we may assign this agreement in connection with corporate transactions.
  • Severability: invalidity of one clause shall not affect the remainder.
  • Force majeure: we are not liable for events beyond reasonable control.
  • No waiver: failure to enforce a right does not constitute a waiver.

21) Contact

Batoo – BATOO S.R.L.

Address: Corso Venezia 54, 20121 Milan (MI), Italy

E-mail: giorgio@batoo.it | Reports: abuse@batoo.it | Privacy: privacy@batoo.it | PEC: batoo@legalmail.it